Thank you for shopping at Wimmer Custom Cycle.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
- You obtained a Return Merchandise Authorization (RMA) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMA), contact us:
Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
Wimmer Custom Cycle
115 Ridge Avenue
Perkasie, PA 18944
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Wimmer Custom Cycle.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
Restocking Fee
A restocking fee of up to 25% may be deducted from your refund. This fee covers the cost of processing and handling returns.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: 215-721-4110
- By email: [email protected]
- By visiting this page on our website: www.wimmercustomcycle.com/contactus
